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Hull & East Riding Rail Users’ Association


About the Association

1.     Objectives: To monitor, to promote and to seek to improve rail services and facilities within the areas administered by Kingston upon Hull City Council and the East Riding of Yorkshire Council, both unitary authorities.  The Association does this by making representations to and by dialogue with the Train Operating Companies (TOCs), Network Rail, the Public Transport and Forward Planning Officers of the Local Authorities, Passenger Focus, the Department for Transport (DfT) Rail Group, the Office of Rail Regulation (ORR), the local British Transport Police (BTP), Railfuture nationally and through its Yorkshire Branch, and the press and media.  Contact is also made with interested parish and town councils, MPs and local councillors when appropriate.  The Association also has working relationships with other voluntary organisations concerning rail travel for disabled passengers and cyclists, public transport generally, and the environment. 


2.     Administration: The Association is a voluntary organisation and is administered by Officers and a Committee elected at an Annual General Meeting in June.


3.     History: The Association was formed as the Hull & District Rail Users’ Association following a well attended public meeting in the Civic Hall at Cottingham on 21st March, 1988.  Around the time there were rumours of a possible closure of the Hull – Scarborough line and a notice of proposed closure of the Anlaby (‘Cricket Ground’) curve in Hull.  Both are still operational!  Almost immediately the Association was also actively involved in a campaign to have the railway swing bridge over the Ouse at Goole repaired.  It had been badly damaged and closed following a collision by a ship but BR took three months before they decided to go ahead with repairs (after a promise of local authority financial support).  After a period of inactivity between 1994 and 1995, the Association was relaunched in June 1995 as the Hull & East Riding Rail Users’ Association with an extended remit to cover the whole of the areas of the two, then new, unitary local authorities.   


4.     Meetings: Occasional public meetings may be arranged at venues within Hull and the East Riding.  Details are advised to members and to the local press and media.  The Committee normally meets on the evening of the second Tuesday of the months of January, March, May, July, September and November.  The Annual General Meeting is normally held in Hull on the afternoon of the first Saturday of June.  All members are advised of the date, time and venue of the Annual General Meeting and are invited to attend.  Members who are not members of the Committee or who are not Station Representatives may attend meetings of the Committee, but they will not normally be sent notices or papers relating to these meetings except on request.  Information concerning the dates, times and venues for meetings of the Committee may be obtained from the Secretary.  Committee meetings normally begin at 6.45 pm when held in Hull.  


5.     Membership: Membership is open to all, particularly those who are users of rail services within Hull and the East Riding areas.   All members are encouraged to participate in the activities of the Association, to pass on information and details of experiences, good or bad, about railway facilities and journeys, timetables, fares and punctuality, and to put forward ideas to improve and promote services.


6.     Subscriptions: The current annual full subscription is £5.   A reduced rate is available for those aged 18 and under who are in full-time education.  A corporate membership is available for companies and organisations sympathetic to the aims of the Association.  The current corporate subscription rate is £20 for one year and £50 for three years.


7.     Newsletter: All members receive a periodic Newsletter.


8.     Affiliations: The Association works in conjunction with neighbouring rail user groups and is affiliated to the Yorkshire Branch of Railfuture (the campaigning name of the Railway Development Society).  It is a member of the Yorkshire Coast Community Rail Partnership.  It is also represented on the Yorkshire & the Humber Transport Activists Roundtable and on the Crime Reduction Panel of the British Transport Police at Hull.


9.     Useful Telephone Numbers:

National Rail Enquiry Service (NRES) – for enquiries about all national train services, fares and tickets: 08457 48 49 50 (lo‑call rate) (24 hours daily).

Northern Rail – for comments, complaints and enquiries concerning Northern Rail services: 0845 600 1159 (Customer Helpline; lo-call rate).  For Access/Disabled Information/Cycle Assistance: 08456 008 008.  Serco and Ned Railways (Dutch) jointly operate the Northern Rail franchise.  From Hull, Northern Rail services operate to and from Beverley, Bridlington and Scarborough; Brough, Selby and York; Brough, Goole, Doncaster and Sheffield; and from Goole, to and from Knottingley, Castleford and Leeds (infrequent service, two weekday trains westbound, one weekday train eastbound).  Northern Rail services also operate between Barton-on-Humber, Grimsby and Cleethorpes.  A weekday half-hourly bus service 350 (‘Humber FastCat’) connects Hull Paragon Transport Interchange and Barton rail station via the Humber Bridge.  The service, between Hull and Scunthorpe, is jointly operated by Stagecoach and East Yorkshire Motor Services.

First TransPennine Express – for comments concerning TransPennine Express services: 0845 600 1671 (Customer Relations; lo-call rate).  For lost property: 0845 600 1672.  For Assisted Travel: 0800 107 2149.  For Group Travel/Cycle Reservations: 0845 600 1674.  FirstGroup and Kéolis jointly operate the TransPennine Express franchise.  From Hull, TransPennine services operate to and from Brough, Selby, Leeds, Huddersfield and Manchester Piccadilly.

First Hull Trains – for enquiries concerning First Hull Trains services, fares, tickets in advance and seat reservations: 08450 710222 (08.00 – 22.00 weekdays, 08.00 – 18.30 weekends and Bank Holidays) (lo-call rate).  FirstGroup hold a controlling interest in Hull Trains.  Hull Trains operates seven trains per day each way (five on Saturdays and Sundays) between Hull, Brough, Howden, Selby, Doncaster, Retford (some services), Grantham and London (King’s Cross).     

East Coast – for enquiries concerning East Coast services, fares and tickets and seat reservations: 08457 225 225 (lo‑call rate) (08.00-20.00 Mon-Sat, 10.00-20.00 Sun); for assisted travel: 08457 225 225 (select option 2, then option 5; 08.00-20.00 Mon-Sat, 10.00- 20.00 Sun).  East Coast is the new (November 2009) operator of the East Coast Main Line franchise. From Hull, East Coast operates one train per day to and from Brough, Selby, Doncaster and London (King’s Cross). 

British Transport Police – to report railway crimes and vandalism: 0800 40 50 40 (freephone).

Train Tracker – for up to the minute times for today’s trains: 0871 200 4950.


10.   Useful Internet Sites:

Northern Railwww.northernrail.org First Hull Trainswww.hulltrains.co.uk

First TransPennine Expresswww.tpexpress.co.uk  

East Coastwww.eastcoast.co.uk

CrossCountry Trains (Arriva) – www.crosscountrytrains.co.uk

East Midlands Trains (Stagecoach) – www.eastmidlandstrains.co.uk

Network Railwww.networkrail.co.uk National Rail (online booking) – www.nationalrail.co.uk    

Chester-le-Track (online booking, many links and much more, based at Chester-le-Street station, County Durham) - www.chester-le-track.co.uk Train Line (online booking) – www.thetrainline.co.uk

Railtourer (42 Kingston Road, Willerby, Hull HU10 6BH) (local charter train and tour operator) www.railtourer.co.uk

Green Express Railtours (66 Stonegate, Hunmanby, Filey YO14 0PP) (local charter train and tour operator) – www.greenexpressrailtours.co.uk  



Chairman:  Don Granger, 3 Peaseholme, Hessle HU13 0HY.  (Tel 01482-648170)

Secretary: Tony Ross, 53 Inglemire Lane, Cottingham HU16 4PE. (Tel 01482-842150. E‑mail info@hullrailusers.co.uk).

Treasurer and Membership Secretary: David Pennie, 16 Arlington Avenue, Cottingham HU16 4DP.  (Tel 01482-840701).

Press Officer: Eddie Parker, 6 St Nicholas Road, Beverley HU17 0QT.  (01482-881454).         



The Chairman, Secretary and Treasurer together comprise an Executive Committee.



The Committee meets every two months and consists of the Officers of the Association, together with the following members:


J Ian Booth, 3 Lynngarth Avenue, Cottingham HU16 4LJ 

Richard Walton, c/o Gelder and Kitchen, Maister House, High Street, Hull HU1 1NL.

Brian Witty, 8 Pickering Road, Hull HU4 6TL


Together with station representatives who are able to attend.



Individual members may become ‘Station Representatives’, monitoring the facilities at and rail services to and from stations within the Hull and East Riding areas.


Arram:                                    Duncan Scott, The Gatehouse, Watton, Driffield YO25 9AH. 

Bempton:                        (Vacant)

Beverley:                          Eddie Parker, 6 St Nicholas Road, Beverley HU17 0QT.   

Bridlington:                          Barry Appleby, 2 Wayside Crescent, Bridlington YO16 4BB. 

Broomfleet:                          Sandra Hall, Casa Di Tresan, Broomfleet, Brough, East Yorkshire HU15 1RJ.

Brough:                          Don Granger, 3 Peaseholme, Hessle HU13 0HY.               

Cottingham:                          Ian Booth, 3 Lynngarth Avenue, Cottingham HU16 4LJ.       

Driffield:                          John Taylor, 54 St John’s Road, Driffield YO25 6RS.

Eastrington:                        (Vacant)

Ferriby:                          Leslie Bell, 15 Parklands Drive, North Ferriby HU14 3EU.  

Gilberdyke:                        (Vacant)

Goole:                                      John Dargan, 23 Grosvenor Road, Goole DN14 6UT.

Hessle:                          Don Granger, 3 Peaseholme, Hessle HU13 0HY.

Howden:                        Elaine Ridley, Derwent Cottage, 40 Main Street, Bubwith, Selby YO8 6LT.

Hull:                                      Committee members jointly

Hutton Cranswick:             (Vacant)

Nafferton:                          Phillip Crossland, 25 Station Road, Nafferton, Driffield YO25 4LS.

Rawcliffe:                        Richard Walton, c/o Gelder and Kitchen, Maister House, High Street, Hull HU1 1NL.  

Saltmarshe:                        (Vacant)

Snaith:                                    (Vacant)

Wressle:                                    (Vacant)     


All station representatives are invited but not obliged to attend Committee meetings, and are asked to report items worthy of the attention of the Committee. 

Updated and reissued: AMR 07/11/11